Refund and Cancellation Policy

Last updated: May 14, 2024

At School Plus, we strive to provide exceptional service to our valued customers. We understand that sometimes circumstances may require you to cancel your service or request a refund. We aim to make this process as straightforward and fair as possible. Please review our Refund and Cancellation Policy outlined below:

Cancellation Policy:

1. Cancellation Window: Customers can cancel their service within 7 days of purchase without incurring any cancellation fees.
2. Cancellation Procedure: To cancel your service, please contact our customer support team at info@edubiznetworks.com or +91 9354566860.
3. Prorated Refunds: If you cancel your service within the cancellation window, you will be eligible for a prorated refund based on the unused portion of your subscription/service, minus any applicable fees.
4. No-Show Policy: For appointment-based services, if you fail to show up for your scheduled appointment without prior notice, you may be subject to a cancellation fee.
5. Subscription Services: For subscription-based services, cancellations made after the initial cancellation window may result in charges for the current billing cycle. No refunds will be issued for the current billing cycle once it has commenced.

Refund Policy:

1. Refund Eligibility: Refunds are only available within 7 days of purchase and are subject to the terms outlined in our Cancellation Policy.
2. Refund Processing Time: Once your refund request is approved, please allow 16-30 business days for the refund to be processed. The refund will be issued using the same payment method used for the original purchase.
3. Non-Refundable Items: Certain products or services may not be eligible for refunds. This includes but is not limited to downloadable software, personalized services, and perishable goods.
4. Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer support team immediately for assistance. We may offer a replacement or refund depending on the circumstances.

Exceptions:

In certain exceptional circumstances, such as natural disasters or service disruptions beyond our control, we reserve the right to modify or waive our Refund and Cancellation Policy as deemed appropriate.

Contact Us:

If you have any questions or concerns regarding our Refund and Cancellation Policy, please don't hesitate to contact our customer support team at info@edubiznetworks.com or +91 9354566860.

Please note that by purchasing our services, you agree to abide by the terms and conditions outlined in this Refund and Cancellation Policy.

School Plus reserves the right to update or modify this policy at any time without prior notice. Please refer to our website or contact customer support for the most current version of our policy.